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Minto Books International, Inc.
19 Cadogan Place
London SW1X 9SA
UK
Tel: +44 (0)207 235 6274
Fax: +44 (0)207 823 1827

Privacy and security statement

At Minto Books International, Inc. we respect the privacy of every individual who visits our website, communicates with us or purchases our products online. The information you give to us is used to process your order and to provide you with efficient service. We do not trade, rent or sell your details to any third parties. Should our intentions change it will be done only with your authorisation. We will always comply with any data protection legislation currently in force.

This statement outlines the information Minto Books International, Inc. will collect from the website and how we will use that information. This statement also lets you know what to do if you want us to remove personal information about you collected or stored during previous visits to the website.

How we collect and use personal information

We follow strict security procedures in the collection, storage and disclosure of the information you have given us to prevent unauthorised access and misuse.

We do not collect any personally identifying information from you unless you register on the website or purchase our products from the website. In doing, so you expressly consent to expressly consent to the terms and conditions of this statement. Upon receiving your express consent, we only collect such personally identifying information that we specifically need - for example, to send you a brochure, to fulfil an order or to provide account details. Upon receiving your express consent, we only collect such personally identifying information that we specifically need - for example, to send you a brochure, to fulfil an order or to provide account details.

If you do not want us to collect any personally identifiable information from you, please do not provide us with any such information. We gather non-specific information on the numbers of visitors to certain areas of our website without asking for your consent to do so, so that website usage can be monitored to help us continually improve the design and layout of our website.

If you do provide us with personal information, we may retain and use that information for the following purposes:

• We may store and process the information to better understand your needs and how we can improve our products and services

• We may retain information for invoicing and delivery purposes after you make a purchase of our products

• We may retain information about your previous purchases in order to customise our website services for your future visits to the website.

In addition, we may use your e-mail address to send you information about new products or special offers which we think may be of interest to you, to advise you of important changes to the website or for other marketing purposes.

We may also disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

All of your personal information will be stored securely for the duration of your relationship with us and for 5 years thereafter.

Personal information provided to us on our website may be transmitted over the Internet. Transfers of personal information may therefore take place, potentially, to any country in the world.

Delivery

We aim to despatch all orders within 2 to 7 days if the goods are in stock. In the unlikely event that the goods you order are “Out of Stock”, we will contact you to inform you within those 7 days.

Cancellation

You can cancel an order and return any goods that may have already been despatched up to 7 days from receipt (see returns policy). Our terms and conditions do not affect your statutory rights.

Returns Policy

If you are not satisfied with the purchase of a book or a course (excluding the on-line course) you may return the product unused together with its packaging within 7-days of receipt for a full refund less of any postage costs. Please contact us here to find out how.